CINCINNATI & PROVIDENCE, R.I.--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG - News), a global leader in relationship management, today announced that Textron (NYSE: TXT - News), a multi-industry company with a global network of aircraft, defense, industrial, and financial businesses, has renewed its human resources management contract with Convergys. The five-year agreement extends through 2014.Convergys will continue to provide HR and payroll administration services, including data entry, for nearly 37,000 Textron employees in the US, Canada, Latin America, Asia, and Europe. In addition, Convergys will take over management of Textron’s tuition reimbursement process.
“The decision to renew our contract with Convergys reflects the flexibility of its solutions and the long-standing relationship we have with the Convergys team,” said Mike Russo, Human Resources Executive for Textron. “Our mutually-beneficial partnership has enabled us to work together so seamlessly that Convergys truly has become an extension of our Human Resources team, and is an important factor in the accomplishment of our goals.”
“Textron has been a valued client since 2003,” added John Gibson, president of the Human Resources Management business for Convergys. “In that time, we have helped Textron to streamline its HR processes while providing the flexibility it seeks to meet the changing needs of its employees. Textron’s continued commitment to the relationship demonstrates our success at delivering on our core competencies.”
As a leading global provider of HR Solutions, Convergys partners with HR clients to drive more value from employee relationships, fostering greater organizational effectiveness and lowering costs.
About Convergys
Convergys Corporation (NYSE: CVG - News) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span many countries and languages.
Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for nine consecutive years. We have approximately 70,000 employees in 83 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com
Convergys and the Convergys logo are registered trademarks of Convergys Corporation.
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